Last Updated: January 15, 2025
Welcome to Dubai Adventures. By accessing our website at dubaidunes.shop ("Website") and using our services, you agree to be bound by these Terms and Conditions ("Terms"). Please read these Terms carefully before using our services.
If you do not agree with any part of these Terms, you must not use our Website or services. Your continued use of our services constitutes acceptance of these Terms and any modifications thereto.
For the purposes of these Terms:
You must be at least 18 years old to use our services and make bookings. By using our Website, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into these Terms.
To access certain features, you may need to create an account. When creating an account, you agree to:
We reserve the right to suspend or terminate your account at any time for violations of these Terms, fraudulent activity, or any other reason we deem appropriate.
When making a booking through our Website, you agree to:
Bookings are confirmed only upon receipt of payment and issuance of a confirmation email. We recommend printing or saving your confirmation for your records. Confirmation emails contain important information including:
All prices displayed on our Website are subject to change without notice. The price you pay is the price displayed at the time of booking confirmation. Prices may vary based on:
Payment is processed through secure third-party payment processors. We do not store your complete credit card information on our servers.
After confirmation, you will receive electronic tickets or vouchers. You must:
Cancellation policies vary by attraction and service provider. Generally:
Specific cancellation terms are provided during the booking process and in your confirmation email.
Modifications to bookings (date, time, or number of participants) are subject to availability and may incur fees. Contact us at info@dubaidunes.shop to request modifications.
We reserve the right to cancel bookings due to:
In such cases, we will provide a full refund or reschedule option.
You agree to use our Website and services only for lawful purposes. You must not:
The following activities are strictly prohibited:
All content on our Website, including text, graphics, logos, images, videos, and software, is the property of Dubai Adventures or our content suppliers and is protected by copyright, trademark, and other intellectual property laws.
We grant you a limited, non-exclusive, non-transferable license to access and use our Website for personal, non-commercial purposes. You may not:
Dubai Adventures and our logo are trademarks. You may not use our trademarks without prior written permission.
We act as an intermediary between you and Third-Party Providers (attractions, tour operators). We are not responsible for:
Our Website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of service of external sites.
Our services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to:
To the maximum extent permitted by law, Dubai Adventures shall not be liable for:
Our total liability shall not exceed the amount you paid for the specific service giving rise to the claim.
You agree to indemnify, defend, and hold harmless Dubai Adventures, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:
Your use of our services is also governed by our Privacy Policy. By using our services, you consent to our collection, use, and disclosure of your personal information as described in the Privacy Policy.
Key points include:
For complete details, please review our Privacy Policy.
These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates, without regard to conflict of law principles.
Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts in Dubai, United Arab Emirates.
Before initiating formal proceedings, you agree to attempt to resolve disputes informally by contacting us at info@dubaidunes.shop. We will work in good faith to resolve your concerns.
We shall not be liable for any failure or delay in performing our obligations due to circumstances beyond our reasonable control, including but not limited to:
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our Website. We will indicate the "Last Updated" date at the top of these Terms.
Your continued use of our services after modifications constitutes acceptance of the updated Terms. We recommend reviewing these Terms periodically.
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. Invalid provisions will be modified to the minimum extent necessary to make them valid and enforceable.
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of Dubai Adventures.
These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Dubai Adventures regarding our services and supersede all prior agreements and understandings.
For questions, concerns, or disputes regarding these Terms, please contact us:
Promotional codes and discounts are subject to specific terms and conditions, including:
Special terms may apply to group bookings (typically 10+ people). Contact us for group rates and policies.
Corporate accounts are subject to separate agreements and terms. Contact our corporate sales team for details.
By using our Website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree, you must discontinue use of our services immediately.